Privacy policy

1. Introduction

LEXI Platform (“LEXI”, “we”, “our”) operates lexiplatform.com and app.lexiplatform.com. This policy describes how we collect, use, and protect your information when you interact with our website or use our platform.

2. Information we collect

Account information. When you sign up, we collect your name, email address, and company name.

Trade documents. Purchase orders, proforma invoices, and other trade documents you upload to generate document bundles.

Usage data. Pages visited, features used, and browser/device information collected for analytics and product improvement.

3. How we use your information

We use your information to provide the platform (document generation, shipment tracking), to improve the service, and to communicate with you about your account. We do not sell your data to third parties.

4. Data storage and security

Data is encrypted at rest and in transit using industry-standard protocols. The platform is hosted on secure cloud infrastructure, and access is restricted to authorised LEXI personnel only.

5. Your rights

Under the Digital Personal Data Protection Act, 2023 (India), you may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at hello@lexiplatform.com.

6. Third-party services

We use third-party services for infrastructure such as cloud hosting and analytics. These providers are bound by their own privacy policies. We do not share your trade document data with any third party.

7. Cookies

We use session cookies for authentication and minimal analytics cookies. You can disable cookies in your browser settings, though some platform features may not function without them.

8. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email or through a notice on the platform.

9. Contact

For privacy queries, contact hello@lexiplatform.com. LEXI Platform Private Limited.